My Bentley GTC broke down and would not start. The emergency service and a local Bentley garage reported the starter motor failed. I was recommended to The Prasads Automotive to replace the Starter Motor as it was an "engine out" job! I contacted The Prasads Automotive and found a very helpful and knowledgeable team. They gave me a guide cost to replace the starter motor and I got the car recovered to their facilities. When my car arrived David received it, took and sent images advising me of its arrival and condition. David advised he will conduct his own diagnostics when it is in the workshop and update. After they had looked at my car they contacted me and advised that the engine didn’t require removal as the starter motor tested okay and they can fixed my issued for a fraction of the estimated cost! I was very surprised, happy and impressed with their integrity and the massive saving. They completed the repairs and final tests and confirmed the car starts perfectly everytime and pointed out some observations on the car! I asked for an estimate which they provided. I found their pricing to be reasonable and instructed them to effect those repairs. They updated me with images and videos as they progressed. On completion as I collected the car, it looked like when I first bought it, like picking up a new car! I was very impressed. As I drove away I felt my car drove better that when I first got it. The Prasads Automotive is an amazing team with great Bentley expertise. They have the skill, facility, integrity and personal touch and delivers excellence!
I couldn’t be happier. I will continue to use and highly recommend The Prasads Automotive.
Thanks David and Matt
I have used David and his team at The Prasads Automotive on a number of occasions to carry out work on my Bentley GT. They have always been professional and kept me fully informed of any costs in advance, as well as well as providing regular updates with photos via WhatsApp. They are extremely competitive when compared to the hourly labour rates of a Bentley main dealership and I would wholeheartedly recommend them.
Excellent service and professionalism.
I used prasads for a issue with air shocks,which had to be replaced,on my Bentley gtc ,I found them to bo very knowledgeable,they provide a great family run service,they really can’t do enough to help, they also carried out a health check and diagnostics, reasonably priced too,half the price of Bentley main dealers;a very professional company that I will be using for all my needs from now on.
Prasads auto ... good service, good prices, personal attention from experienced technicians. Very satisfied.
Meeting David for the first time in his garage, it was like visiting a family garage. He gave me the wow factor, how he diagnosed my bmw and explained the faults to me without even working on the car put my mind to rest, and the cost was really reasonable too. His garage is now my family car garage. He also completely revived my Mercedes GL 320. This man is very professional, excellent at what he does and humble as well.
A great family run business,very polite and courteous,they changed the air shocks on my Bentley gtc,they also carried out a health check,I found them to be very professional,a lot cheaper than going to a Bentley main dealership ,I can only give too marks,I can only describe my dealings with them as excellent!
This is a long review as the quality of service from this garage was so EXCELLENT it needs a good explanation.
My Bentley GT suffered a starter motor burn out following water getting into the kessy unit and triggering the starter motor until it burnt out. Had the car taken to one of the garages associated with Bentley and the price that they quoted lets just say was a huge amount (5 figures). As a fairly new Bentley owner was not sure if that price was reasonable, so set out to get a couple more quotes. I wanted to get a like for like quote so sent the itemised quote from the main dealer garage without the price to a couple of garages.
One of those garages was The Prasads Automotive Ltd that I found after doing a google search. I did some checks on reviews and got a quote for the repair from them. The quote did surprise me as it was much lower than what the main dealer associated garage quoted me as well as lower than the other garage that gave a quote. I had a lengthy chat with David at The Prasads Automotive Ltd and he sounded like a man that knew exactly what was wrong with my car even without seeing it, as the car was still in the other garage, and told me exactly what needed doing. Learning that David had over 25 years of experience working on Bentleys also helped (I checked him out on LinkedIn too).
I decided to book my car in to The Prasads Automotive Ltd and David arranged for the car to be towed over to him from the other garage and started work on it straight away. The whole engine needed to be taken out to replace the starter motor. Also the interior had to be stripped out as water had got into the interior.
The service that The Prasads Automotive Ltd provided was more than 5 star, with David keeping me informed and updated daily on progress, highlighting any other issues that needed addressing as he gave the car a once over, sending me photos via WhatsApp of things that he found. This level of customer service was above the call of duty and was really appreciated.
I got a couple of other jobs done on the car including service, which was not something I had to do, but thought as the car was in the garage, I might as well get the jobs done. Even with the additional works, the price I paid was still significantly lower than the quote from the other 2 garages for the main job.
I got the car back with a full valet done on it and the works was completed ahead of schedule.
The overall customer service was EXCELLENT, Quality of work was EXCELLENT, Price was EXCELLENT and great value for money and David was a true PROFFESSIONAL.
I highly recommend them.
THANK YOU David and The Prasads Automotive Ltd.
Fantastic! I have been looking for so long for an alternative to main Bentley dealers due to their inflated costs and often lack of personal care and attention - I FOUND ALL OF THIS AT PRASADS!
Left the car with them and David called me and went over the detailed quote which was emailed over to me earlier. What made this process easier was all of the additional pictures which he sent to my mobile earlier in the day whilst he was inspecting my car. I was just not expecting that transparency - Bentley never do that!
David explained each line in the quote and I simply responded to the email confirming which work I would like carried out. The next morning David called me to reconfirm jobs to be carried out - amazing how manners and honesty in this day and age get missed from most main dealers who just see us as profit margins.
All in all amazing experience with David and Matthew. Just look at the other cars they are working on and you would realise these are not those typical cowboys ripping people off. Even when I went to collect the car David walked me through the jobs which were completed and even showed me the problems with some parts he had replaced (I love cars so found it interesting!)
Should you take your pride and joy to David - YES!
Why? Years of experience taking care of Bentley and RR, a personal and honest touch.
Price? Very reasonable - why pay Bentley?
Quality work? YES!
Seems like my Bentley has found a new home!
(Also can take care of your RR too!)
Very professional service and most importantly run by honest and knowledgeable staff! I would say the service is far more superior to the main dealer. Run by David who is one of the most experienced specialists in Bentley and Rolls Royce! Will recommend them all day long!!
Having bought a Bentley Continental GT I was very keen to ensure I entrusted my repairs to a reliable competent Bentley mechanic who fully understood the technology embodied within this complicated quality car & this I found in Prasads Automotive. I have seen their love for the car and they have shown complete knowledge of all aspects of the vehicle from engine, gearbox, interior and paintwork to name just a few. The main guy David, has first rate experience and years training working with this outstanding car and I have no hesitation in recommending them to any Bentley owner after all why pay Main Dealer prices when Prasads offer even a better service but at a fraction of the cost.
The team were very helpful and David the head engineer was very detailed in his assessment and diagnosis, setting out clear options in creating a forward plan of action. David is passionate about classic cars and has the knowledge and experience to resolve and repair the likes of any Rolls Royce, Bentley, and Jensen. Put simply this is a five star company.
This is a very professional business. The owner and his team spent a huge amount of time detailing the repairs to be completed, putting the car up so I could see underneath what needed to be done.
I was kept informed every 2 days with pics of progress
I would most certainly recommend them for your Bentley servicing/repairs, they really do care for your car
"WOW" Amazing First Class Service from Prasads Automotive. I have owned my GT for many years and always had it maintained from a Bentley Main Dealer . Recently the engine management light came on which was concerning so decided to get it looked at. Unfortunately the main dealers were closed so looked and found Prasads online. I called and spoke to David who asked me to bring the vehicle down the same day (saturday) for him to have a look at what could be wrong. Not knowing David or Prasads I was hesitant but decided to take a chance with an Independant. Best decision I have ever made. The same evening David diagnosed the fault and advised me what he can do to rectify the fault. Fearing the worst I let David loose on the car. What followed was the most efficient , prompt service I have ever received and at half main dealer rates. On monday David ordered the parts and by wednesday I collected my pride and joy. I was so impressed with David & team that I asked him to service the car at the same time and have rebooked the car to have a bit of body work fixed and the interior detailed. All in all one happy customer. And the icing on the cake was when payment time came David said the bill is slightly less as he managed to fix the fault in less time than anticipated. I will never again use anyone else but David and Prasads for all my Bentley needs. Job well done and keep up the good work.
Very professional always go to david now as he fix all the issues with my gt speed the premises are amazing very clean and brilliant service. Very reasonable prices see you soon
Just recently had a new window regulator installed by Prasads Automative, I have a Bentley GT Coupe , First time useing this company a friendly family run business , was soo happy with the professional service and advice given , I would recommend this company 100 percent and I will now be letting Prasads Automative take over future services of my car an any repairs very glad to have found this company on the internet .
WOW" Amazing First Class Service from Prasads Automotive. I have owned my GT for many years and always had it maintained from a Bentley Main Dealer . Recently the engine management light came on which was concerning so decided to get it looked at. Unfortunately the main dealers were closed so looked and found Prasads online. I called and spoke to David who asked me to bring the vehicle down the same day (saturday) for him to have a look at what could be wrong. Not knowing David or Prasads I was hesitant but decided to take a chance with an Independant. Best decision I have ever made. The same evening David diagnosed the fault and advised me what he can do to rectify the fault. Fearing the worst I let David loose on the car. What followed was the most efficient , prompt service I have ever received and at half main dealer rates. On monday David ordered the parts and by wednesday I collected my pride and joy. All in all one happy customer.
David and his team did an outstanding job fixing my car. From the start David was very professional and knowledgeable about how to go about mending and repainting the damage, their facilities are top of the line and they had my car repaired and back to me within 24 hrs of the work being scheduled, I couldn't ask for a better service than that! Extremely happy and my car is looking like new again!
The Prasads Automotive fixed my car in a professional, and efficient manner. They facilities are high quality and the team was very helpful. I definitely recommend.
They carried out a large number of repairs to my Bentley to a very high quality and standard in a professional manor My car is running better than ever!
Would highly recommend!!
Very helpful in assessing what my car needed and professional in their approach.
"The Prasads Automotive" fixed and serviced my Bentley, great professionalism, knowledge, Great reputation, with great quality and facilities. Very knowledgeable and great pricing.
David is a fountain of knowledge. There’s nothing he doesn’t know about these vehicles and I wouldn’t take my Bentley anywhere else.
Owner/operator David is a very knowledgable and fair man. Immense experience for every aspect of Bentley - have owned various Bentley’s for over 20 years and no-one better on expertise and ease to deal with.
I found the workmanship and customer service to be of a very high standard.
David carries out a thorough examination of my car and explained all That was needed to correct all the faults , the car was repaired to a very high standard.
I discovered Prasads after experiencing a flat tyre. They are the best discovery I could have made for my car. I have been taking my car to Prasads for a few years now and I trust them completely in their evaluations, repairs and costs.
Dreaded engine light was diagnosed as air suspension issue requiring air hoses to be replaced, usually necessitating engine lift to access however Davids expertise and in-depth knowledge meant he could do this with the engine in situ for less than half the cost. Great customer interaction, happy to explain and show you whatever the issue is and the resolution..A passion for the brand and an empathy for the customer.
David is a fountain of knowledge. There’s nothing he doesn’t know about these vehicles and I wouldn’t take my Bentley anywhere else. .
The garage epitomises what a garage should be, superb service carried out experienced service engineers. I would without any doubt recommend Prasads to my friends.
David is a fountain of knowledge. There’s nothing he doesn’t know about these vehicles and I wouldn’t take my Bentley anywhere else.
I have used this garage for my major 12 year service plus a few other things such as wheel refurbishment and replacement tyres Which have proved to be good value as the professional experience and advice is second to none as David & Matthew who have the real knowledge and expertise have always being able to advise service and fix my Bentley GTC . At a Best value. When compared .
First time at the Prasads with my GTC
First class service they know the cars inside out and a good price.
Found a good home for Bentley needs
Fantastic workshops and great caring company .
They spent a great deal of time and effort restoring my 1985 Rolls Royce which I'm now happy to be driving
A very experienced and professional garage , my Bentley was thoroughly investigated and all faults were dealt with. Were very happy to use this garage again . Infect we are happy to find a great outfit . Well done
Great service and clean facilities all a round and allot of confidence and assurity and very professional and very clear when explaining major or minor issues with your Bentley, And would be very happy to recommend Prasad and his team to anyone who wants to have a professional care and service on thier Bentley. Regards.
Prasads is a garage I know I can recommend without any reservation. They are welcoming, professional and always explain fully and clearly any problem with my car and the expected resolution. I can honestly say that Prasads provide a top class service.
Dreaded engine light was diagnosed as air suspension issue requiring air hoses to be replaced, usually necessitating engine lift to access however Davids expertise and in-depth knowledge meant he could do this with the engine in situ for less than half the cost. Great customer interaction, happy to explain and show you whatever the issue is and the resolution..A passion for the brand and an empathy for the customer makes The Prasads Automotive my only choice to look after my Bentley.
One very satisfied Coustomer.
Prasads Automotive fixed our Bentley in a very economical and professional manner starting from the day they first inspected the car until they completed all of the work required to it. Their high level of experience and comprehensive knowledge of these cars was immediate to see and gives them the good preputation they deserve. In addition, you will save your self a lot of money instead of going to a main dealer.
The prasads company service has been absolutely brilliant, Dave has talk me through the work he had to do on my car step by step, and show me all the old parts that had to come off and tell me what had to be done. His price was good value for money, and because of his excellent service I will always go back.
These guys are true experts when it comes to complicated cars like Bentley & RR. They really take great care and pride in their work. I would highly recommend!
Very professional, caring and value for money. It’s good when you know the owner David is working on your car. Any bentley owner whose warranty has run out with main dealer should contact Prasads without hesitation.I highly recommend them 👍🏻
The Prasads automotive Ltd completed the service and repair of a major repeat “check engine light” problem in my Bentley GTC. After several attempts to repair it by other dealers with no success, the Prasads were able to finally identify and fix the problem. The Prasads are very knowledgeable on Bentley cars! They kept me updated through the investigations and explained clearly their findings. My car was returned in an immaculate condition. I would recommend the Prasads Automotive. They give you valuable A-class customer service.
Latest and state of arts service facilities with a professional set up . I am privileged to have an excellent experience with PrasadS Automotive Ltd With personal attention by the team . My Bently GTC is being maintained by Prasad Automotive over three year . Highly satisfied and would continue to use them in future too.
Prasad’s is highly recommended to safely manage & repair your Bentley. They are very knowledgeable of all Bentleys, old & new and demonstrate care when fixing issues but this they do at a fraction cost of the main Bentley dealership. Five star recommendations
The Prasads automotive are indeed professionals. I had for years entrusted my Bentley to main dealers... I believe they now have serious competition! The prasads were very knowledgable and took time to explain details of the service. The price charged was pleasantly surprising. My car was serviced in spotlessly cleaned premises. Personnel are customer services oriented without being familiar. I would recommend this company to all whom value exceptional customer service and value for their hard earned money. Well done Prasads thank you.
After ongoing intemittent starting problems with my Bentley Turbo R A short visit to Prasads identified and cured the issue well done to them.
Service was very professional, great rates and very trust worthy. It’s great to see a company not just trying to create work.
Excellent service, warm and friendly staff. Very helpful nothing was too much trouble.
Second visit to Prasads this year - this time for the 12 year service and MOT on my Bentley. It’s a large service and David talked me through all the options available to me. Professional and diligent as before - along with spotlessly clean and tidy facilities. I’ll be back again soon for the next project to keep my car running well - thank you.
The Prasads Automative Ltd delivers great customer service at all times. The only garage that I’ve been to that gave my car a wash after fixing it 😊 They have your interest at heart. They’ve always sorted my car out in a professional manner and efficiently as well.
Excellent service. David kept me well informed at all times and with pictures to show his findings . Doesn’t over sell on unnecessary work, even to the point that I agreed to have medium service as part of the works but on inspection he said I’d only need a cheaper small service .Very knowledgable guy and a nice clean workshop which he was happy to show me around. Car was valeted prior to my collection. Overall a far better service than my Bentley main dealer , half the price and no hard sell. Will return.
David's knowledge of things Bentley are probably second to none. Considering what a dealership would want to charge you they are reasonable,and efficient.
Prasads Automotive fixed my Bentley Continental GTC which was misfiring with the engine warning light on. They quickly diagnosed the problem in an efficient manner and kept me informed of progress and potential cost of repair.
Prasads auto ... good service, good prices, personal attention from experienced technicians. Very satisfied.
There are so many unreliable car repair businesses that it's great to find one you can recommend. Prasads Automotive ( Bell Green) have proved to be very professional : they know what they're doing and they do it well. They're so considerate and helpful, going above and beyond to the call of duty. Thank you very very much for your help.
I use this garage for my annual service. The car drives like a dream ever since I started taking it to this garage. Dave is a perfectionist and goes an extra mile to ensure the job is well done. The staff are very friendly and professional. I highly recommend them.
An excellent service. David was able to resolve an acute problem swiftly and inexpensively with my sat nav drive in a 2006 GT. I will be back for a service shortly.
I’ve taken my Bentley to David over the time of my ownership. He will always professional and repaired my car to a very good Price and standard being cheaper Than and official dealer, And was very happy with the service I received.
I'very been extremely happy with Pradads Automotive. The provide a fast, efficient and very proffessional service. I also love their attention to detail. Really friendly and patient staff.
Although Prasads specialise in higher end cars, when I had a problem with a tyre while near their workshop and was directed there by a local person; not only did they fix the problem, but when I asked if I could bring my car to them for repairs and future servicing, they willingly accommodated me. That was 3 years ago, and I have never looked back. To date, Prasads Automotive have provided me with an excellent service as well as advice about how best to maintain my car. I rate this company highly in terms of their skills and experience, professionalism and the quality of the personnel service to me as a customer.
I always rely on their efficiency and professionalism of the Prasads. Though from time to time there are delays in delivery of parts but once they take delivery they just get on the job and am proud I recommend them to any good car owner if you want a peace of mind.
I cannot thank The Prasads enough for their excellent service. From my first phone call they were helpful and welcoming. They were able to accurately identify the problem on my Bentley and show me what caused it and gave me a good deal to repair it. Their communication was prompt throughout the time of the investigation and repair. The car drove better than when i bought it and it looked outstanding. Thank you.
Brought very low mileage Bentley Continental GT in immaculate condition. Outstanding dream car but needed reassurance via full inspection with a diagnostic report to ensure no hidden faults, so went to “The Prasad’s Automotive” the Bentley Specialist. They proved invaluable as after fully checking, unfortunately they found an issue which meant a whole front end strip down. The Prasads Automotive was very professional and called me in to demonstrate the fault and discuss the repair estimate. Once Instructed they attended swiftly and very professionally and completed the repairs. I could not fault their service engineers who went the extra mile to show me what this car fully offers. Cannot fault “Prasad’s” expertise, knowledge and diagnostics and can fully recommend “The Prasads Automotive”. Now I can relax, enjoy in complete assurance knowing the car is 100%, thanks to Matthew and the team. I am privileged to have a Bentley Continental and so pleased I have found “The Prasads Automotive” I look forward to a long relationship with this quality company - thank you David!
Many thanks to The Prasads Automotive for doing a check over and MOT my car at very short notice and at a low cost.
Great service and a lovely clean workshop. Will be back when my new car needs first service.
Thanks again David Randall
I didn't believe that garages and customer service like Prasad's offer still existed. From the booking call with Matthew to the collection from David, you are kept fully up to speed with progress and at a fraction of the labour costs of a main agent. David's expertise, knowledge and honesty is refreshing and incomparable. Every problem is explained in detail and is often accompanied with pictures. In short, I would sooner trust my car to Prasad's than to a Bentley main dealer. Praise well deserved. Thank you
The staff and service at The Prasads Automotive is exemplary. They went above and beyond what most workshops would do, to be helpful and assisted me. I really appreciated their efforts on my behalf. Their attention to my car was thorough and left me feeling safe and confident about the performance of my vehicle. I would recommend The Prasads Automotive without hesitation.
I drove my Bentley today being the first time since you returned it from my service. I cannot thank you enough - it is running beautifully and better than it has run in the last 3 years. The paint repair to the door and mirror is flawless though only 50% of other quotes. My car looks and feels like a new car. I thought that the whole experience with The Prasads Automotive was fantastic - the level of personal service was exemplary, you kept me informed of progress all the way through and returned the car in superb condition. Once again many thanks!
I had a problem with a strange knocking noise coming from the front end of my Bentley GT. I took it to three Bentley specialists and not one of them could diagnose the fault. Thankfully my research on the web led me to The Prasads Automotive. One conversation and one visit later, the problem was diagnosed and rectified. I would highly recommend The Prasads Automotive - five stars.
My telephone inquiry for a 10th annual service on my GT was professionally answered by a friendly and patient receptionist who was accommodating to my schedule. The subsequent collection and execution of my service was excellent with regular updates and timely completion. My collection was greeted with my car clean and polished inside and out, shining in the middle of their stunning and immaculate workshop. I would rate The Prasads Automotive 10/10 for all round service.
"Having seen The Prasads Automotive website I was confident their service would be good and so I contacted them, spoke with Matthew, with whom I was very impressed, and asked them to collect my car resolve a few issues and advise on a few points with regards to the interior leather and exterior paint work. Having collected the car they came back to me with advice and an emailed quote of recommendations. I found them to be considerably reasonable and authorised the work. Three weeks later I collected my Bentley I was stunned at the mirror finished paint work, spotless alloy wheels looked brand new, as did the fantastic leather work. My 6 year old GT looks and feels brand new." Very impressive!
The Prasads Automotive are excellent value for money and more importantly, honest! Considering that I am quite young to have a nice big car like a Bentley GTC, I am extremely grateful. Even after I had paid they took time out and went through the all the fine details of my car. Their quality of service was impeccable! Even their coffee was praise worthy.
I recommend The Prasads Automotive team to all Bentley owners. They were helpful, professional and spoke with me politely and repaired my car quickly and efficiently. They were great to deal with, not to mention their workshop was the best workshop I have ever visited. The floors were kept so clean it was more like a museum than a garage. Very impressive!
The Prasads Automotive have a quality of customer care that is second to none. David's attention to detail was refreshing and great value for money. I had confidence and was at peace when I left my pride and joy with The Prasads Automotive. They explained what to expect and they even showed me what needed to be done. After having been previously ripped off by another garage, I highly recommend The Prasads Automotive to any luxury car owner.
I was let down by another garage who didn't deliver what they promised. I found The Prasads Automotive and they gave me confidence and did a fantastic job with my Bentley and I would definitely use The Prasads Automotive again. Thank you!
Great customer service! Despite last minute request and tight schedule, these were met with a real 'can-do' attitude! They inspected and repaired my Bentley Continental GT and handed it over back on time and immaculately detailed for free! I didn't recognise my Bentley when presented to me, as it looked so pristine.
The service from start to finish was fantastic. Their workshop is of a very high standard and very clean and calm. I felt confident in their expertise as David talked me through his lifelong learned knowledge of cars and his extensive 27 years of experience in the Rolls Royce and Bentleys cars. They carried out my service and did several minor items free of charge combined with their low labour rates my overall bill was so much lower that my previous service bills.
I have finally found a place to send my classic collectables. With my old cars, finding somewhere with the skill and knowledge to even carryout servicing and repairs is hard. Five minutes talking with Mr. Prasad you know he is capable to look after your rarest and most valuable motors. There's a passion at The Prasads Automotive to preserve and maintain the legacy and performance of any car. Thanks guys, you are keepers of my vintage fleet.
